By opting in to receive text messages from Herman Home Services (“HHS,” “we,” “us,” or “our”), you agree to the following Terms of Service. These terms apply to all SMS communications sent by Herman Home Services.
Program Name
Herman Home Services SMS Messaging Program
Herman Home Services uses text messaging to communicate with customers regarding:
Appointment confirmations and reminders
Service updates and scheduling changes
Estimates and invoices
Payment notifications
Project-related communication
Customer support
Occasional promotions or service announcements
Messages are sent only to customers who have provided consent.
Message Frequency
Message frequency varies depending on your interaction with Herman Home Services. You may receive multiple messages per appointment or project, including reminders, updates, and follow-ups.
Message and Data Rates
Message and data rates may apply. Standard carrier fees may be charged based on your mobile plan.
Customer Support
For help or questions, you may:
- Email us at: services@hermanhomeservices.com
- Reply HELP to any message
- Call us directly at 410-308-8880
Opt-Out Instructions
You may opt out of receiving text messages at any time by replying: STOP
After opting out, you will no longer receive SMS messages from Herman Home Services unless you re-enroll.
Privacy Policy
Herman Home Services respects your privacy. We collect and use customer information solely to provide services and communicate regarding appointments, estimates, billing, and related business operations.
We do not sell or share your personal information with third parties for marketing purposes.
Consent
By providing your phone number and opting in, you authorize Herman Home Services to send SMS messages to that number for the purposes described above. Consent is not required as a condition of purchasing services.
Changes to These Terms
Herman Home Services reserves the right to update these Terms of Service at any time. Any changes will be posted to our website or provided upon request.